Refund Policy

At Revel Solutions, we are dedicated to delivering exceptional Shopify store development and social media marketing services. We understand that unforeseen circumstances may arise and are committed to addressing your concerns fairly and transparently.

Refund Policy for Shopify Store Development and Redesign Services

Given the customized nature of Shopify store development and redesign, refunds are generally not provided once the project has started. However, we prioritize open communication with our clients throughout the development process. If a significant issue arises that cannot be resolved through revisions or adjustments, we will evaluate the situation on a case-by-case basis to reach a mutually satisfactory resolution.

Refund Policy for Social Media Marketing Management Services

Due to the ongoing nature of social media marketing services, refunds are not applicable for monthly or recurring packages. We are committed to building long-term partnerships and delivering consistent value. If you have concerns about our services, please reach out to us, and we will work diligently to resolve any issues.

General Refund Policy Exclusions

  • Custom Work: Refunds are generally not available for personalized or custom work due to its bespoke nature.
  • Digital Products: Digital products, such as templates or e-books, are non-refundable once purchased.

We encourage open and transparent communication. If you have any questions about our refund policy or your project, please contact our support team.

Contact Us